Fictional example. No customer data.
A retirement Ripple for David.
David thought he was leaving a tidy handover. The team wanted him to see the habits that had already left with everyone he taught.
Setting: A product team after David's 31-year career
Shared theme
Questions before answers
Three coworkers described David asking the newest person in the room what they noticed first.
Shared theme
Calm is a practice
People remembered the same pause before a difficult decision, followed by a short list of what was known and what was not.
Shared theme
Useful work gets passed on
Templates, review habits, and patient explanations now appear in teams David has never worked with.
Three invented contributions
"Because of David, I stopped treating uncertainty as something to hide. He would write 'what we know' at the top of the page and begin there."
"You gave me my first difficult client and stayed late while I learned. I have done the same for two people since."
"The question I will keep is: who has not spoken yet? You changed the room every time you asked it."